Practice Facilitator – Westlock, AB

About The Aspen Region

The Aspen region covers several communities, including Athabasca, Barrhead, Wabasca, McLennan, and Westlock. Each community provides ample opportunity for recreational, club, and community events all year round.

About The Aspen PCN

The Aspen Primary Care Network (PCN) first became operational in 2010, serving three communities. Since then, we have grown to include partnership between family physicians in Athabasca, Westlock, Barrhead, Swan Hills, Kinuso, High Prairie and Wabasca, Alberta. In total, the PCN has 43 participating physicians serving approximately 30,000 residents within our region.

Our priorities are to facilitate health promotion and disease prevention, and to enable successful self-management of chronic diseases and conditions.

This position is with the Aspen PCN	FTE: 1.0
Status: Permanent	Hours per Week: 38.75 hours per week
Hours per Shift: 7.75 hours per day	Reference ID: PFW20230517
Primary Location: Westlock, AB

Position Summary

The Practice Facilitator plays a key role in implementing the Primary Care Transformation initiative by assisting clinic teams with improvement toward the pillars of the patient-centered medical home model.

What You Will Do

Partnering with PCN team members, physicians, and clinic staff to develop and implement work processes related to patient access, patient attachment, panel management, patient screening
Facilitate awareness and understanding of the concept of the patient-centered medical home related to team-based care, panel management, preventative care, and enhanced patient access
Assist teams to identify roles and develop work processes that improve efficiency and patient centered care
Support ongoing team meetings, reinforcing improvement concepts, objectives, and methods
Work with the PCN, physicians and clinic staff to leverage EMR software and other documentation systems to support patient care
Resource to clinics respecting EMR optimization
Support clinic teams to gather data and report on process and outcome measures
Liaise with PCN support team members within the AMA to ensure knowledge of best practices and to attain support as required
Mentor and coach clinic staff to implement projects and or new processes
Assist with the identification and implementation of improvement projects and provide project management support
Partner with interdisciplinary teams to determine the best methods of optimizing the EMR functionality
Training will be provided

What You Need To Succeed

High school diploma or GED
Experience working in primary care or community health is preferred
Equivalent combination of relevant education experience and expertise may be considered
Change management improvement methods and quality improvement principles and their application to primary health care
Previous experience as coach/mentor and or facilitator and experience working with family physicians, primary care teams and or other primary care practices
Strong oral, written and analytical skills; self directed and accountable and high level of perceptiveness
Ability to collaborate with other team members
Good working relationship with healthcare professionals, clients, and community members
Respect for privacy and confidentiality
Support change management and transformation initiatives
Facilitation, problem solving, decision making and conflict management skills.
Organizational and time management skills
Proficiency in use of electronic medical records programs
Training will be provided

To Apply

The Aspen Primary Care Network offers a competitive salary and benefits package.
Please submit your resume and cover letter in confidence to

Leslie Phillips, RN Clinical Team Lead
Aspen Primary Care Network
10004 107 Street
Westlock, AB T7P 2K8
Email: lphillips@aspenpcn.ca
Fax: 780-349-4087

Include the Reference ID in the subject line if your email.

The Aspen PCN thanks you for your interest in this position, however only those selected for an interview will be contacted.

The Aspen PCN is an equal opportunity employer. The Aspen PCN welcomes applications from qualified individuals from all backgrounds.

This position will remain posted until filled.